OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
94 ratings and 68 comments received in the last 90 days.
25 July 2025
Mostly satisfied - staff were very efficient & we were always made to feel welcome. There was just a slight miscommunication regarding the part exchange which ended up delaying things very slightly but it wasn't a huge issue, overall very happy
22 July 2025
Great communication
09 July 2025
Great service, easy to discuss requirements. Great service with delivery and handover
06 July 2025
Sales rep Tarran was great throughout. Approachable and patient. Excellent communication. Kept me informed at each step.
01 July 2025
Purhasing the new car was an easy process The dealer spent plenty of time with us discussing various options Delivery was a little mixed as we where given one date and the car turned up shortly after been told it would be later
27 June 2025
Service was well above what was expected
11 June 2025
Great communication
04 June 2025
Same as above
03 June 2025
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26 July 2025
Excellent service
22 July 2025
Nothing to fault
19 July 2025
Again not properly cleaned from inside . Sadie was lovely polite and everything was perfect on her side .
15 July 2025
See above.
11 July 2025
Reception were slightly unsure if they had the part that was needed! Once I'd arrived!
11 July 2025
Easy to book and all work completed in good time
08 July 2025
Not at all happy with outcome
07 July 2025
Excellent customer support.
05 July 2025
Service was faster than expected and communication was prompt.
28 June 2025
Great customer service
26 July 2025
Very good service